IB Trading
AI & Technology

Intelligence applied to everyday commerce

Commerce generates enormous amounts of signal — searches, comparisons, questions, and orders. IB Trading’s technology vision is about turning that signal into a better experience for customers and clearer decisions for sellers.

Honest framing: this page describes how IB Trading intends to use AI. These capabilities are planned or in development — not live features.

AI in the Product

Six areas where intelligence is planned or in development

Each capability carries its real status, and each is judged by one question: does it genuinely make something faster, clearer, or better?

In development

AI-assisted product discovery

Helping shoppers find relevant products faster with intelligent discovery that learns from intent, not just keywords.

In development

Recommendation systems

Suggesting products a shopper is likely to want next, based on what they are actually looking for.

In development

Smarter product search

Search designed to cope with real-world queries — typos, synonyms, and natural phrasing — and still return useful results.

Planned

AI-assisted customer support

Assistants planned to handle common questions (order status, returns, product info) while keeping people in the loop for anything sensitive.

In development

Business analytics

Turning platform activity into practical insights that help sellers understand demand and improve their offering.

Planned

Potential demand forecasting

Exploring forecasting tools that could help sellers anticipate demand — an area under evaluation, not yet built.

Our Approach to AI

Principles we hold ourselves to

How we choose what to build — and what to leave out.

Practical over gimmicky

Every AI feature must earn its place by making something genuinely faster, clearer, or better.

Human oversight

Automation handles routine work; people stay in the loop for anything sensitive or unusual.

Privacy-respecting data use

Data is used to improve the experience, not to be sold. We aim to collect only what is needed.

Responsible by design

As the platform evolves, AI capabilities are designed with fairness, transparency, and control in mind.

Technology Foundations

Built on standards, pragmatism, and modern practice

The platform is being engineered with production discipline: clear architecture, automated checks, and foundations chosen for the long run — not shortcuts that create debt.

Security by design

Security requirements shape architecture decisions from the start — not patched in later.

Scalable architecture

Foundations chosen so the platform can grow in users, products, and transactions without rework.

Mobile-first experience

Designed for the phones most shoppers actually use — performance and clarity on small screens.

Privacy-respecting data practices

Collecting what the experience needs, protecting it, and never selling it.

Potential Future Infrastructure

How the platform could scale in the cloud

As the platform grows toward launch, IB Trading is evaluating modern cloud services that could power it. This section describes potential architecture — options under evaluation, not current infrastructure.

01

Customers & sellers

Web experience

02

Content delivery

Global edge caching

03

Application hosting

Scalable compute

04

Data & intelligence

Databases · AI services

Candidate cloud services under evaluation

  • Amazon EC2 / ECSApplication hosting
  • Amazon S3Product and media assets
  • Amazon RDSRelational databases
  • Amazon CloudFrontContent delivery
  • Amazon BedrockAI-powered features
  • Amazon CloudWatchMonitoring and observability
  • Amazon SESTransactional email

Important disclaimer: the infrastructure described above is a potential architecture under evaluation. IB Trading does not currently operate this infrastructure, and no cloud-provider sponsorship, certification, funding approval, or partnership is claimed or implied. Service selections will be finalized based on real production requirements.

Follow the Build

Explore where we're heading

Curious about the technology approach or the product direction? We're happy to share what we can — and to hear your questions.

or email us at info@ibt.com.bd