Privacy Policy

IB Trading (“IB Trading”, “we”, “us”) is a company based in Dhaka, Bangladesh. This policy explains how we handle personal information in connection with this website (IB Trading’s corporate website) and our contact form.

For any privacy question, contact us at info@ibt.com.bd.

• Information you provide. When you use our contact form, we collect the details you enter: your name, email address, company name (optional), subject, and message.
• Technical information. When you submit the contact form, our server records a salted cryptographic hash of your IP address (not the raw address), a timestamp, and basic delivery status. This is used for security and spam prevention.
• Server logs. Like virtually all websites, our hosting infrastructure may keep standard server logs (such as request times and error records) for security and operations.
• Cookies. This website does not set cookies and does not use third-party analytics or advertising trackers.

• To respond to your enquiry and communicate with you.
• To protect the contact form against spam and abuse.
• To maintain the security and reliability of our website.
• To improve our website and services over time.

We do not sell your personal information, and we do not use it for third-party marketing.

By submitting the contact form, you consent to us processing the information described above for the purposes stated. You may withdraw this consent at any time by contacting us (see section 7), which will not affect the lawfulness of processing carried out before withdrawal.

Contact form submissions are delivered to our company email and recorded in a secure server-side log used for support and spam prevention. We keep enquiry information for as long as needed to handle your enquiry and for reasonable record-keeping, and form logs for up to 24 months, after which they are deleted or anonymised.

We do not sell or rent personal information. Information may be processed by service providers that are strictly necessary to operate this website and its email delivery (for example, our hosting provider and email infrastructure), and may be disclosed where required by law.

You may request access to, correction of, or deletion of the personal information you have submitted to us. To make a request, email info@ibt.com.bd — see also our Data Deletion Request instructions. We will respond within a reasonable timeframe.

We apply reasonable technical and organisational measures to protect the information we hold, including protecting the contact form backend and restricting access to submission logs. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is not directed at children, and we do not knowingly collect personal information from children through it.

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be reflected clearly on this page.

Questions about this policy or your data? Email info@ibt.com.bd or call +880 1615-717176.